Privacy Policy

This Privacy Policy explains how Edelvintage processes personal data when you visit or use our online store, contact us or place an order.

1. Controller

Edelvintage
Saphira Vitoria Sauerer
Sternackerstrasse 5
Switzerland
Email: edelvintage@gmail.com

2. Personal data we process

Depending on how you use the store, we may process identification and contact information, billing and shipping details, order and transaction information, customer-service communications, marketing preferences, and technical information such as IP address, browser/device information and cookie or similar technology data.

Payment information is processed through the payment methods and providers offered at checkout. Edelvintage does not need to receive full payment-card details where those details are processed directly by the relevant payment provider.

3. Why we process data

We process personal data to operate the store, process and fulfil orders, take payment, provide customer service, communicate about orders, prevent fraud and misuse, maintain security, comply with legal and accounting obligations, improve the website and services, and send marketing where permitted or where consent has been given when required.

4. Legal grounds

Depending on the applicable law and purpose, processing may be necessary to perform a contract or take steps requested before a contract, comply with legal obligations, pursue legitimate business interests where permitted, or be based on consent. Where processing is based on consent, consent may be withdrawn for future processing at any time.

5. Shopify and service providers

Our online store is hosted on Shopify. Personal data may therefore be processed by Shopify in connection with providing the ecommerce platform. We may also share data where necessary with payment providers, shipping and fulfilment providers, technology and hosting providers, analytics or marketing providers where enabled, professional advisers, and public authorities where legally required.

We only disclose personal data to the extent reasonably necessary for the relevant purpose or where disclosure is required or permitted by law.

6. International transfers

Some service providers may process data outside Switzerland or the country where you live. Where required, we use or rely on appropriate safeguards for international data transfers under applicable data-protection law.

7. Cookies and similar technologies

The store may use cookies and similar technologies that are necessary for core functionality and, depending on the services enabled, for preferences, analytics or marketing. Where consent is legally required for non-essential technologies, such technologies should only be used in accordance with the applicable consent settings. You can also manage cookies through your browser, although disabling necessary cookies may affect store functionality.

8. Retention

We retain personal data only for as long as reasonably necessary for the purposes described above, including fulfilment of contracts, legal and accounting requirements, security, dispute resolution and the establishment, exercise or defence of legal claims. Retention periods therefore vary depending on the type of data and applicable obligations.

9. Your rights

Depending on applicable law, you may have rights to request information about or access to your personal data, correction of inaccurate data, deletion, restriction or objection to certain processing, data portability, or withdrawal of consent. These rights may be subject to statutory conditions and exceptions. To exercise a right, contact edelvintage@gmail.com. We may need to verify your identity before responding.

10. Marketing

You can unsubscribe from marketing emails using the unsubscribe link provided in the message or by contacting us. Transactional communications relating to an order or customer-service request may still be sent where necessary.

11. Security

We use reasonable technical and organisational measures appropriate to the nature of the data and the risks involved. No method of transmission or storage can be guaranteed to be completely secure.

12. Children

The online store is not intentionally directed at children who cannot lawfully consent to the relevant processing or enter into the relevant transaction without appropriate authorisation.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, technologies, services or legal obligations. The current version will be published on this page.

14. Contact

Questions about privacy or requests concerning personal data can be sent to edelvintage@gmail.com.

Last updated: 10 September 2026.